Sami Jajeh of Arketi Group and the Technology Executives Roundtable

Sami Jajeh

A pleasure to welcome Sami Jajeh to the studio. Mr. Jajeh is lead researcher, Board Member and Past President of TER, and principal of the Arketi Group. The main items up for discussion today were TER’s Annual Atlanta Technology Executive Compensation Survey, and learning more about Technology Executives Roundtable.

TODAY’S SHOW NOTES:

1. Sami discusses the mission and purpose of TER, the Technology Executives Roundtable, and what makes it one-of-a-kind amongst the technology associations in Metro Atlanta.

2. Exclusivity is the distinction that makes TER special. Invitation-only, for tech companies, achieving a certain amount of revenue.

3. Sami shared a typical agenda at a TER meeting, and listed several of the discussion topics covered at a typical meeting.

4. We discussed the coordination of groups such as TER and TAG, to make Georgia a technology mecca.

5. Sami outlined the purpose of TER’s Annual Atlanta Technology Executive Compensation Survey.

6. Lots of interesting findings from the survey, but most interesting was that founder ownership and founder equity, was increasing. This means less dilution is occurring, which is a good trend.

7. We discussed the different types of compensation seen in the survey, from base compensation, bonuses, stock options, and benefits.

8. Sami explains why this survey matters to the Georgia technology community, especially with regards to recruiting top talent into your organization.

9. Sami walked through the team, the process, and the methodology of putting the research and survey together.

10. You can find more information about the Technology Executives Roundtable, as well as get information about the survey itself at www.ter-atlanta.com.

11. You can email Sami at sjajeh@arketi.com. Arketi’s website is arketi.com.

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Kristie Evans of HR Logistics: Strategic HR

Pleased to welcome Kristie Evans, CEO and founder of HR Logistics, to the show! HR Logistics provides business analytics and business intelligence, focused specifically in human capital management.

On the show, we discussed the following topics:

1. What the heck does logistics have to do with human resources?

2. The increased importance of analytics in human resources and human capital management. What do you measure? How do you measure? What tools do you use?

3. What is human risk management, and why does it matter to an organization? There is a transaction taking place when a person sells their skills to an organization, and in exchange for paycheck, the organization assumes it will get the benefits of that person’s talent and skills…

Kristie Evans

4. The difference between managing talent risk, and leveraging talent…

5. Can an HR organization provide a strategic edge to a customer? And if so, how?

6. How does an organization set its human capital management priorities?

7. Business process transformation, transformative change management…just some of the work that HR Logistics does. How does an HR shop help organizations transform not only their business, but their own marketplace?

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Dan Drechsel: HireIQ Solutions CEO: Driving Change

HireIQ Solutions CEO Dan Drechsel

A privilege for Todd and I to welcome new HireIQ Solutions CEO Dan Drechsel to the show. Mr. Drechsel has a background with organizations like ADP, S1, and SAP before joining HireIQ.

He joined us to share his insights on how organizations can transform their markets. On the show, Todd, Dan, and myself discussed the following topics:

1. The critical differences between serving a large organization and a smaller, early-stage start-up.

2. The question about whether a large, entrenched corporation that’s been around a while…can they still transform themselves? And their market?

3. With regards to HireIQ technology, data and voice analysis technology. Monitoring 232 voice attributes, and the importance of determining the difference between active and passive voices.

4. How HireIQ is using technology to map out the ideal candidates and prospects for future talent aquisition and hiring.

5. Driving change in your customers, and why organizations of all sizes and types try to achieve that.

6. Can HireIQ’s technology be applied to other business models and hiring applications?

7. After long service at large organizations…what was the appeal for Dan to do a gig with a smaller, early-stage start-up?

8. Keys areas of focus in leading transformation not only in their market space, but also for the organization itself…

9. As a CEO for an early-stage tech start-up, what advice does he have for other start-ups to help them survive and thrive. And the most important thing isn’t what you think…

10. How to grow and develop talent.

Click here to learn more about HireIQ Solutions.

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Chris Havrilla: SHRM Atlanta 2012!

Chris Havrilla

A real pleasure to welcome my good friend Chris Havrilla to the show. Chris is the VP of Social Media for SHRM Atlanta. Chris is also a consultant that works with organizations on their talent acquisition and talent management strategies.

But on today’s show, we were here to mainly talk about the upcoming SHRM-ATL annual conference. On today’s show, Chris, Todd, and I discussed the following topics:

1. What is SHRM (Society of Human Resource Management), and why does it matter? It is, after all, one of the largest professional organizations on the planet…

2. Who joins SHRM? Individuals? Organizations? Both? The diversity of membership is incredible…

3. The importance of SHRM’s lobbying efforts…

4. What to expect from the SHRM-ATL Annual Conference: networking, breakout sessions, keynotes, and all the different tracks…

5. The National SHRM event, which is also being held in Atlanta…

6. Who should attend SHRM-ATL? Is it just for HR professionals? [Short answer: No.] Because talent is so important to transforming your marketplace…

7. The CRITICAL importance of talent development…and talent management…

8. How to make your people ambassadors for your organization…and why that is vital to your organizational health.

You can follow SHRM-ATL on Twitter here.

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Lee Waters: Contact Center Management

Lee Waters

A pleasure to welcome Lee Waters to the show. A veteran of the contact center management space, Lee co-founded both Clear Harbor and Receptivity Group.

On the show, we discussed the following topics:

1. Lee grew Clear Harbor from 2 to 1200 people. Lee shares how that happened. It wasn’t about just building a business…it was about building a business culture.

2. The importance of stress-testing by simulating work environments to determine keen understanding of both technology and process.

3. The impacts of outsourcing – and its role in business transformation.

4. The Atlanta Technology Angels, and what they do to help the startup community. And does does ATA help with the availability of startup capital to help fund the tech community in Georgia.

5. What angel investors look for when considering angel investments. What are the best pieces of advice when pitching ATA…

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

TAG’s Tino Mantella: Georgia As A Technology Center

An honor to welcome Tino Mantella to the show. Tino is the President of the Technology Association of Georgia (TAG). A quick preview below:

Tino, Kevin Hegebarth of HireIQ, Todd Youngblood and I discussed the following topics:

1. The mission and purpose of TAG, one of the largest trade associations in the US with over 15,000 members.

2. TAG’s differentiator, its thirty special interest groups, or societies.

3. TAG’s goal to make Georgia a top 5 technology community in the US (currently 10th).

4. Kevin Hegebarth, VP of Marketing for HireIQ, talks about the value of TAG to an early-stage tech start-up.

5. Building and strengthening Georgia’s technology ecosystem and community.

6. One critical problem for Georgia’s tech community is a limited access to capital.

Tino Mantella

7. The need for a legislatively-passed venture start-up fund to help move Georgia forward.

8. The lobbying efforts, and specific legislation, pushed by TAG’s government relations arm.

9. The importance, power, and influence of TAG’s association with several national technology alliances, and the policy they are creating.

10. The Georgia Technology Summit.

HireIQ's Kevin Hegebarth and Todd Youngblood

Video from TAG below:

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Nancy Treaster of Verint Systems: Customer Service Transcends Everything

Today’s guest was Nancy Treaster of Verint Systems. Here is a taste of the interview:

Nancy Treaster is the General Manager Strategic Operations for Verint Systems. On today’s show, Nancy, Todd, and myself discussed the following issues:

1. How Verint Systems is transforming its marketplace, and what you can learn from them.

2. An intensive and renewed focus on customer service, across all sectors. As well as Nancy’s theory as to why. And the critical role the VP of Customer Experience has in impacting market transformation.

3. Nancy says “You have to listen to your customers to inspire your evolution.”

Nancy Treaster

4. How do organizations begin the decision-making process on where to invest in new ideas and technologies.

5. What are some critical things to think about when in the early stages of a start-up, and looking for venture capital.

6. Looking at the crystal ball, what innovations, ideas, concepts, and technologies should we be on the lookout for over the next several years.

7. Innovation isn’t just about how to make your product better, as in might certainly be with tech start-ups, but with large organizations, innovation can be applied to processes as well…

###

If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR!

Press Release: Business Transformation Radio Signs HireIQ Solutions as Charter Sponsor

[as distributed via PRWeb this morning...]

Press Release

Business Transformation Radio Signs HireIQ Solutions as Charter Sponsor

Leading developer of virtual interviewing solutions to underwrite radio program spotlighting game-changing strategies for business leaders

ATLANTA — (December 21, 2011) — HireIQ Solutions, Inc., the innovative company that improves the hiring and recruiting process for customer-facing organizations, announced today that it has signed on as sponsor of Business Transformation Radio (BTR), an Internet radio program that arms today’s business leaders with key strategies to grow and transform their businesses.

Dreamland Studios

BTR is recorded at Atlanta’s Dreamland Studios and is produced and hosted by seasoned marketing veterans Todd Schnick and Todd Youngblood. The show’s guests include influential and dynamic market leaders who have demonstrated their ability to grow and transform businesses from start-up stage through rapid growth and exit. In addition to spotlighting business visionaries, the show also features novel solutions to difficult business problems and innovative uses of technology.

“We’re thrilled that HireIQ Solutions has come on board as charter sponsor,” said Schnick, who is executive producer of Business Transformation Radio. “Today’s executives are constantly looking for ways to accelerate their business growth and are anxious to hear how others have achieved their success. HireIQ’s sponsorship will help bring these stories to light.”

InterviewIQ uses media-rich web and voice response technologies that enable businesses with high-volume hiring requirements, such as call centers, retailers, travel and leisure companies and others, to increase the effectiveness and efficiency of their recruiting staffs. Interviews conducted through InterviewIQ can be designed to test an applicant’s customer service aptitude, critical thinking, math skills, grammar proficiency and communication skills. InterviewIQ is provided on a Software-as-a-Service (SaaS) basis, which means customers can be using the application and interviewing candidates very quickly.

“We’re proud to sponsor Business Transformation Radio,” said Joe Gruca, chief executive officer of HireIQ. “Busy executives and business leaders are always looking for strategies to accelerate their business growth and to learn from the experiences of others. BTR provides an innovative means for executives to hear directly from influential leaders in a format that’s convenient for them.”

To hear episodes of Business Transformation Radio, please visit the show’s home page at: http://transformation.dreamlandinteractive.com/. To book an appearance on the show, please contact the producers. Follow Business Transformation Radio on Twitter at http://www.twitter.com/bizxformradio. Show podcasts are also available on iTunes.

For a complete listing of HireIQ news, please visit http://www.hireiqinc.com/about/press/.

ABOUT HIREIQ SOLUTIONS, INC.

HireIQ Solutions, Inc. helps customer service organizations improve hiring decisions, reduce recruiting costs and increase talent performance using its proven predictive performance technology. HireIQ’s flagship product, InterviewIQ, uses rich media, web and voice response technologies to automate the phone screening process, resulting in better-qualified candidates presented during the hiring process. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance. HireIQ is a privately held company based in Atlanta, GA. For further information, please visit www.hireiqinc.com. Follow HireIQ on Twitter at www.twitter.com/hireiqinc.

© 2011 HireIQ Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.

# # #

TechOperators’ Glenn McGonnigle on Business Transformation Radio

Glenn McGonnigle

Fortunate to be joined in the studio today by Glenn McGonnigle, a General Partner with Atlanta-based TechOperators. He is also a founding executive with ISS, which was sold to IBM in 2006. Learn more about Glenn here.

Highlights from today’s show:

1. Glenn shared his thoughts on how our sponsor, HireIQ Solutions, will transform their market.

2. We discussed the key characteristics that make for a successful start-up venture.

3. Glenn shares a secret: investors such as himself and his firm are looking for disruptive technology. Listen in to learn what he means…

4. Glenn explains how large, unwieldy, behemoth organizations can begin to transform their market.

5. Glenn is very active in the local Metro Atlanta venture capital community. He shares both his ideas on how to grow that community, as well as why Metro Atlanta is becoming a haven for tech start-ups and tech innovation.

6. Finally, Glenn shared his thoughts on what future waves of technology innovation with look like over the next five to ten years.

###

[Want to learn more about how people are transforming their market? Subscribe to our show via iTunes here. We'd appreciate a positive customer rating if you find value with our broadcasts! Thanks!]

HireIQ Solutions CEO Joe Gruca on Business Transformation Radio

JOE GRUCA

A real pleasure to have the CEO of our sponsor in the house today, Joe Gruca. Joe is the President and CEO of HireIQ Solutions.

Highlights from today’s show include:

1. Joe talks about HireIQ, and he explains how they are going to transform the recruiting and hiring markets.

2. Joe explains how technology is transforming the way organizations recruit and hire employees. And what types of organizations can benefit most. Not to mention the time, training and financial impacts of said technology.

3. We outline what results and benefits organizations expect to see through the use of technology.

4. Smaller, more nimble start-ups (especially tech) can transform their markets, but how do large, more established corporations transform? Or can they?

5. We discuss what technology innovations are coming down the pike in the short-term, and what could happen in five to ten years…overall and for recruiting and hiring.

[Editor's note - As we said on the show, we are honored to have HireIQ Solutions as a sponsor of this show, which enables us to shine a light on some amazing people and organizations transforming their markets. Thank you.]

[Want to learn more about how people are transforming their market? Subscribe to our show via iTunes here. We'd appreciate a positive customer rating if you find value with our broadcasts! Thanks!]