David Hassell, CEO of 15Five

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Today was a really fascinating conversation with a unique entrepreneur whose organization is putting a new spin on vertical communication. We welcomed to David Hassell-3the show David Hassell, founder and CEO of 15Five. 15Five is a organization that has created a S2aaS (Simple-Sofware-as-a-Service) program that puts business communication into an entirely different light. Utilizing their custom software 15five provides an efficient system for vertical communication within businesses of all sizes. We definitely encourage you to take a moment and listen to this fascinating interview to see just how some of the concepts David discusses can apply to your life in business.

SHOW NOTES AND HIGHLIGHTS:

  1. We learn about David’s beginnings and hear a great story about what lead him to 15Five.
  2. Where did the name and concept for 15Five come from?
  3. Why is efficient communication so critical to being a successful organization?
  4. We learn exactly how the 15Five system works.
  5. Does the 15Five software inspire more open communication among employees?
  6. How do organizations modify the template? Is it possible to ask to many questions?
  7. Why should the 15Five concept become part of your company culture?
  8. Follow the 15Five blog.
  9. Find 15Five on Facebook and Twitter!

We feel really fortunate to have had the opportunity to speak with and learn from David. The above show notes can’t even begin to cover the depth of conversation that took place today. Do yourself a favor and transform the way you think about communication by listening to David and 15Five today.

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Lisa Riding, CEO of Veridikal: Building better healthcare

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Lisa RidingWe have discussed a lot of transformative topics thus far on this show. However, today is one of the first times that we have brought healthcare into that discussion. It’s a topic that affects everyone and is constantly evolving on a day to day basis.

Today we welcomed to the show Lisa Riding, CEO of Verdikal Healthcare Solutions, LLC, who shared with us emerging concerns and solutions for today’s healthcare environment. Verdikal  is a next-generation technology company working within the healthcare industry to improve patient care by providing a unique set of products and services to assist them with transitional care.

Transitional care is when a patient moves from an inpatient setting to either their home or a skilled nursing facility. This also includes switching from the hospital pharmacy to your local pharmacy once you leave. As you listen to today’s interview you may be shocked at some of the statistics and facts that Lisa provides when discussing the disconnect that currently exist within transitional care.

SHOW NOTES AND HIGHLIGHTS:

  1. We learn about Lisa’s roots as a nurse and her extensive background in the healthcare field.
  2. Lisa explains some of the difficulties that exist in transitional care. Learn what percentage of these issues lead towards hospital re-admittance.
  3. What are the difficulties of prescription management, and what solutions exist?
  4. How can one properly manage their prescription history? What type of solutions is Verdikal providing to assist with medication reconciliation?
  5. What are the risk and dangers of having mismanaged prescriptions?
  6. The role that technology plays in both the healthcare industry and more specifically Verdikal’s products and services.
  7. How will healthcare reform affect transitional care?
  8. Improving communication is a critical part of the solution on all sides. Patient to doctor, doctor to patient, doctor to pharmacy, pharmacy to patient, etc.; all must improve.
  9. How do you teach and persuade medical professionals to use these modern tools and analytics?
  10. Learn more about Lisa Riding by clicking here.

This was a really fascinating show that relates to nearly everyone. The above highlights barely even begin to scratch the surface on the depth of topics and knowledge that Lisa shared with us. Please take the time and listen to this interview in it’s entirety for some great insights into the future of healthcare.

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If you found this conversation transformational, you can subscribe to our show directly from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Mark Taber, President and CEO of Wind River Financial

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Unless you have been living in a cave, chances are you have used a credit or debit card recently. Well, today’s guest provided a unique look into what occurs mark_taber_full-2after you swipe your card. We welcomed to the show Mark Taber, President and Screen Shot 2013-04-26 at 2.56.25 PMCEO of Wind River Financial. Wind River Financial is a Wisconsin based payment processing center who has put a new spin on customer service within their industry. As a family owned business with a backbone built upon honesty and true customer service, Wind River Financial is determined to add a layer of transparency to rates and fees and inject some real integrity into payment processing.

SHOW NOTES AND HIGHLIGHTS:

  1. Mark shares his background and takes us much deeper into the culture that makes Wind River who they are today.
  2. Learn how what happens “After the Handshake” is so important to Wind River, and why this devotion to customer service sets Wind River apart from it’s competitors.
  3. What role does corporate culture play in allowing Wind River to fully deliver on their “After the Handshake” model?
  4. We dig into security issues surrounding credit cards and the role that Wind River plays in protecting it’s clients.
  5. What’s new in the payment processing industry?
  6. When will we be able to begin freeing our wallets from all these cards?
  7. Why organizations should be aware of “rate creep” and how customer service plays an important role when considering a long term contract with a payment processor.
  8. What does a new merchant need to look at when considering payment processing options?
  9. We talk about the role that Square, Inc has on the industry.
  10. Learn more by following the Wind River Financial Blog

The world behind the credit card swipe is really an interesting one. It’s something that we often use multiple times a day, but don’t give much thought about. If you own a business that uses credit cards in it’s daily business, then I highly suggest you listen to this interview in it’s entirety. Mark really provides some valuable insight into what really matters when selecting your payment processor.

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Stewart Bryson, US Managing Director of Rittman Mead

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Once again we found the opportunity to talk data. This time in the form of Business Intelligence (BI) with Stewart Bryson, the US Managing Director of Rittman Mead. Rittman Mead specialize in the technology and delivery process behind Oracle business intelligence. They workphoto-1 around the world with clients, partners and the Oracle Corporation to deliver world-class solutions based around Oracle technology. Today’s conversation took an interesting turn towards implementing BI in a small business environment.

SHOW NOTES AND HIGHLIGHTS:

  1. Stewart provides takes us into his background and we dive deeper into Rittman Mead.
  2. We learn what’s considered non-tradional data.
  3. What tools can a small business use to afford BI?
  4. Why do analytics matter in a small business environment?
  5. What type of data is important?
  6. Why would a business invest the money in a system such as Oracle when so many free open source platforms exist?
  7. We learn about the impact that using the correct metrics can have on your bottom line.
  8. What skills or training is needed to properly implement the data and find the correct metrics?

This was another great interview focused around data and it’s importance in all aspects of business. To dive more in depth about Business Intelligence don’t forget to visit Stewart’s own show Real Time BI with Kevin and Stewart!

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Becky Davis, Leadership Transformation Coach with MVPwork

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We seem to always find great guest to talk about transforming both one’s business and self. Today’s guest is no exception to the rule! We welcomed Becky Davis,6491094 a Leadership Transformation Coach with MVPwork. MVPwork assists it’s small business clients with improving their most important assets, people. By providing valuable leadership coaching, consulting, and seminars MVPwork allows it’s clients to thrive in today’s competitive markets.

SHOW NOTES AND HIGHLIGHTS:

  1. Becky provides us insight into her background and personal journey that led her to MYPworks.
  2. What exactly does leadership mean in the context of a small business?
  3. Why strong leadership is so critical to small businesses?
  4. Can leadership skills really be taught?
  5. How to follow up on your decision making when you are so busy working “in” the business.
  6. We discover the P-Factor and learn the steps that must be followed to allow your business to profit.
  7. How does success in a large corporation translate to assisting small businesses?
  8. Focus on the fundamentals and leadership will happen.

Learn about Becky’s upcoming event called the P-Factor happening right here in Atlanta, GA. It’s a great opportunity to expand on all of the great topics we covered during this fun and transforming interview.

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Alistair Croll, Co-Author of “Lean Analytics: Use Data to build a better start up faster”

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We are keeping the “Lean” trend going with our latest episode. Today we had the pleasure of speaking with Alistair Croll, Entrepreneur, Analyst, and Co images-1 Author of the new book “Lean Analytics: Use Data to build  a better start up faster.” “Lean Analytics” also written with Ben Yoskovitz (Year One Labs, GoInstant), provides practical and tested steps to take your initial concept to product/market fit and beyond. With over 30 case studies, and based on a year of interviews with over a hundred founders and investors, the book is an invaluable, practical guide for Lean Startup practitioners everywhere.

SHOW NOTES AND HIGHLIGHTS:

  1. We are provided some background on Alistair and why he was the right candidate to right his new book.
  2. Alistair provides some background on why he and Ben decided to write the book.
  3. We are all liars?  Alistair explains.
  4. What knowledge and skills are needed to properly leverage analytics?
  5. How do you determine which metrics to focus on?
  6. We learn the 5 stages of determining which metrics to use at the right time.
  7. How to monetize your idea using analytics.
  8. Where and how to set your baseline for evaluating your analytics.

This episode contains some really interesting examples that put a unique spin on using analytics. Whether you are a entrepreneur, startup, or in any other role this interview contains great advice and information. Do yourself a favor and make sure that you take a moment to listen to the entire interview.

You can purchase Alistair’s book here (affiliate link):

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Eric Siegel, Author of “Predictive Analytics: The power to predict who will click, buy, lie or die”

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Big Data Equals Big Innovation

Talking big data once again on Business Transformation Radio. Today we are joined by Eric Siegel, Founder of Predictive Analytics World and author of predictive_siegelPredictive Analytics: The power to predict who will click, buy, lie or die.” Predictive Analytics World is a one of a kind Screen Shot 2013-03-26 at 8.35.45 PMbusiness conference for predictive analytics professionals, managers and commercial practitioners. It provides a common platform where these professionals can share case studies, expertise, and their experience to help better the profession as a whole.

Today we really wanted to focus on Eric’s new book “Predictive Analytics.” To begin with Eric explained that Predictive Analytics is technology that helps predict the actions and decisions as to what each person as an individual will do. This allows companies and government agencies to operate more efficiently and better allocate their resources. As we got deeper into the interview we realized through Eric’s explanations that Predictive Analytics is really focused on precise correlations that can be used for predictive purposes. For example, in Eric’s book they predict that often times early retirement can actually shorten life spans. How you wonder? Well take a listen to the interview to find out.

The Power in the Numbers

Almost every organization in the world can use this strategy to improve their processes. We take the opportunity question Eric about how organizations can begin to enter the world of predictive analytics. We also take a moment to question the ethical issues that can exist in the gathering of data and the use of that information going forward.

Today interview really covered  a ton of interesting topics and issues related to Predictive Analytics. The only way to get the full benefit of the interview is to take a listen to the interview in its entirety. Additionally, listen to the interview to find out how you can win a FREE, YES FREE, copy of Eric’s new book, “Predictive Analytics: The power to predict who will click, buy, lie or die.”

You can get Eric’s book here (affiliate link):

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Patrick Vlaskovits, The Lean Entrepreneur

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Another Application of Lean Principles

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Patrick Vlaskovits, co-author of “The Lean Entrepreneur”

Today we shared another fantastic discussion about taking the “Lean Principles” and applying to another one of your favorite subjects, entrepreneurship. We welcomed to the studio Patrick Vlaskovits, co-author of “The Lean Entrepreneur: How Visionaries Create Products, Innovate with New Ventures, and Disrupt Markets.” Patrick wrote this insightful new book along with Brant Cooper and a fantastic foreword written by Eric Ries (Be sure to listen to his BTR interview when you are finished here) to expand the “Lean Principles” to entrepreneurs.

By taking these concepts from manufacturing and technology startups, Patrick and Brant are able to help entrepreneurs apply these fundamentals to their own businesses allowing them to find efficiencies in their organizations all while better meeting the demands of their markets.  Patrick broke down for us exactly what he meant by the “myth of the visionary.” He explained that the idea of the mad inventor who all by himself comes up with the perfect product is a dangerous myth. Successful organizations take teamwork and time to develop, and this idea that an entrepreneur must have everything lined up from the start can sometimes act as a deterrent for many potential entrepreneurs.

Great Ideas happen in seconds, Great Achievements require Dedication

Think that concept sounds interesting? Wait until you hear Patrick explain “Product Market Fit”  This was truly another great interview that further builds upon the application of the “Lean Principles” that have become a popular theme on Business Transformation Radio. You really owe it to yourself to take a moment and listen to this full interview. From start to finish it is chocked full of useful insights and advice that you can begin applying immediately to your everyday life.

You can find both on Twitter: Patrick Vlaskovits and Brant Cooper.

You can find the book here (affiliate link):

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If you found this conversation transformational, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

Dan Martell, Founder and CEO of Clarity

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Dan Martell, Founder and CEO of Clarity

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An eBay for Expert Advice

We always enjoy talking to successful entrepreneurs and today’s interview was no exception. We welcomed to the show Dan Martell, Founder and CEO of Clarity. Clarity is a one stop shop for expert advice for entrepreneurs and business owners. Just what type of experts you may wonder? Well with over 10,000 experts including individuals such as Mark Cuban, Eric Reis (listen to his BTR interview), over 1,000 venture capitalist, and so many more industry leading entrepreneurs.

In today’s interview, Dan shared with us his own experiences in becoming a successful entrepreneur. From charging the neighborhood kids to play in his treehouse, to the building and later acquisition of Flowtown, Dan has always been an entrepreneur at heart.  

Learn from the Chaos

It seems that we are always hearing stories of individuals like Dan being entrepreneurs from birth. However, Dan informed us that in fact most entrepreneurs Screen Shot 2013-02-14 at 1.48.49 PMare 36 years matured before they take the first steps on their own. Listen to hear Dan’s belief on how many great entrepreneurs have learned to deal with and overcome chaos as a child. This skill and faith in themselves to be able to tackle the challenges that come from starting a business prove to be invaluable assets over time.

We covered such a wide range of interesting topics and ideas that it is simply impossible to list them all. Whether you are a budding or established entrepreneur, corporate employee, student, or just a dreamer this is a discussion that will have a positive impact on your thought process.

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If you found value in this broadcast, you can subscribe to our show direct from iTunes here; and if you would be so inclined, please leave a positive review and customer rating. Thanks for listening to BTR, and remember you must innovate to succeed.

[Note from Todd Schnick: I've since become an "expert" on Clarity. Let me know if I can help you!]

Herman Hindriks of Hindriks European Bicycle Tours

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Fun as a business?  Absolutely!

hermanFrankly, I’m not sure I have ever come across a better example of an individual combining what he finds to be intellectually interesting, physically challenging, adventurous and fun and turning it into successful business.  Herman Hindriks, owner of  Hindriks European Bicycle Tours proves that it’s possible to take a passion for European History,  fine dining, the art of conversation and long-distance bicycling, mix them all together and create a sustainable business model.

As he describes his trips and how he plans them, it becomes clear that these things are part history lesson, part cultural affairs, part sight-seeing, part gastronomic exploration , part meeting and getting to know a diverse and interesting group of people, and oh yeah, some pretty vigorous exercise.  Pick a country in Europe and Herman has either led a trip there or is ready, willing and able to plan one.

From groups of pathologists from the Mayo Clinic to members of the Colorado Bicycling Club, to radio hosts like me, it’s hard to keep from getting geared up to start peddling.  Not to mention the creativity required to operate the whole thing as a profitable business for over 20 years!

And a side note…  I met Herman – on a bike – in Ireland last May.  We’ll meet again in a few months in northern Spain.